Humakina B2B CX: measure and optimize your HR partnerships

At Humakina, we're incredibly proud to announce the launch of our brand new strategic feature: the B2B Customer Experience! We've designed it to fundamentally transform the way you interact and collaborate with your professional HR partners. It's a decisive step towards building more transparent, collaborative and performance-driven business relationships.

A new dimension in strategic HR collaboration

We know that the quality of your collaborations is a key driver of your performance. B2B Customer Experience offers you a unique approach to strengthening these crucial links. Thanks to this functionality, you can now :

• Evaluate the quality of your partners with unrivalled precision: we offer you a confidential, structured evaluation framework, based on 16 key criteria divided into 4 distinct dimensions. Whether you're assessing HR Leaders or HR Partners, this granularity guarantees you relevant, actionable feedback.
• Access objective, real-time performance indicators: instantly visualize how your employees perceive your services, and quickly identify your strengths.
• Optimize your strategies with a 360° view: the data we collect reveals your areas for improvement, enabling you to refine your approaches and consolidate your partnerships.
  

Our commitment: collective intelligence for best practice

B2B Customer Experience goes far beyond simple evaluation. It is a powerful driver of collective HR intelligence. Feedback, collected via our platform or at our events, is processed with methodological rigor, including Bayesian weighting to ensure the reliability and representativeness of the scores displayed.

Each evaluation can be carried out anonymously, guaranteeing you total freedom of expression and reinforcing confidence in the data shared. This information contributes to a unique industry knowledge base, enabling the entire HR ecosystem to draw on best practices.

As a member of the Humakina platform, you benefit from in-depth visibility, with intuitive dashboards (global view, scores by dimension, radars, top 10) and the ability to compare your performance with other players in the sector, both in France and internationally.

Humakina: our mission is to accelerate your growth and HR innovation

The launch of the B2B Customer Experience reaffirms our commitment. At Humakina, our mission is to provide key HR players with the technology and expertise they need to navigate and build the future of your industry. We're convinced that this feature will bring you the transparency and collaboration you need to meet the complex challenges of talent and human capital.

Discover how we can transform your HR partnerships

We invite you to explore the potential of this new feature and discover how it can concretely optimize your strategic collaborations and accelerate your growth.

• Register on the platform

• Request a personalized demo with Maxime

The entire Humakina team looks forward to helping you discover how B2B Customer Experience and our other innovations can transform your approach to business relationships.