Winner of the Best Human Capital Advisory Firm 2025 at the Luxembourg HR Excellence Awards by Humakina, PwC Luxembourg was recognised for its ability to simplify complexity, support organisations through transformation, and elevate the people experience across all levels.
In this interview, Vinciane Istace, Advisory Partner, People Experience and Change Leader & People Process Outsourcing Leader, shares what this distinction represents for her teams, the concrete value delivered in 2025, and the priorities shaping HR transformation in 2026.
This recognition holds special value for us, as it comes from the clients we have the privilege to support every day. Knowing that they took the time to acknowledge our teamwork makes it especially meaningful. It is a sign that the collaboration we have built together leads to appreciation and trust-based relationships.
While it is important to celebrate such an Award for the team morale, it is also key to it is also key to dare challenging our success, to learn from our failures, and to keep an attentive eye and ear on the forces shaping our clients’ needs.
In 2025, we focused on helping our clients make HR practices clearer and easier to apply. We turned complex topics, such as new regulatory requirements like the EU Pay Transparency Directive, into practical steps that organisations could implement with confidence.
Beyond that, we supported our clients in optimising HR processes and designing compliant HR policies, implementing HRIS and payroll systems and guiding strategic workforce planning. We also enjoyed helping organisations progress toward more skills-based models, enabling them to better align competencies with business needs.
This year was also dedicated to ambitious leadership development programmes preparing leaders for a world mixing human and artificial intelligence. Guiding teams through change during digital and cultural transformation remains at the core of our practice for ensuring that new ways of working and new tools are understood, embraced, and sustained.
In a nutshell, our goal is to enable the best possible experience for people in any organisation, so that they can achieve their objectives, thrive professionally and turn strategy into action.
Bring people in early, clarify the “why”, acknowledge the limitations and listen actively. Test ideas on a small scale, learn from the experience and adjust together. When people feel involved and heard, change moves faster and sticks longer.
We are particularly proud of the five-year Leadership Academy we built together with a global industrial client. By listening closely to their needs, we co-created a tailored program that resonated with their people. This program supported leaders across cultures, roles, and regions in deepening their leadership capabilities, embracing a growth mindset, and building a stronger sense of connection and alignment in how they lead.
Ultimately, this translated into measurable improvements in organisational and financial performance for the client.
PwC Luxembourg is the country’s largest professional services firm, with over 3,600 people from around 90 countries, supporting organisations across audit, tax and advisory. Its teams help companies navigate regulatory complexity, strengthen governance, optimise operations and drive digital and organisational transformation. With deep sector expertise and a strong international network as part of the PwC global network, PwC Luxembourg delivers integrated solutions tailored to Luxembourg’s economic landscape.
This award is part of the Luxembourg HR Excellence Awards, which recognise partners driving tangible progress in people experience, HR maturity and organisational transformation. The “Best Human Capital Advisory Firm” category highlights consulting firms whose impact, expertise and client satisfaction set new standards in strategy, talent and change: helping organisations advance with confidence and elevate the role of HR.